The CX Awards 2024 is a prestigious recognition celebrating brands that excel in customer-centric practices. These awards honor companies that prioritize customer needs and strive to enhance customer experiences (CX).
Home to a tech-savvy population with high expectations for customer service and experience, the Middle East is a region of rapid growth and dynamic market changes. Its diverse and evolving consumer base presents unique challenges and opportunities for brands striving to excel in customer centricity.
Led by MIT Sloan Management Review’s editorial team, the CX Awards aim to spotlight and reward the most innovative and impactful customer-centric initiatives in the Middle East.
By applying for the CX Awards 2024, your company will compete for a prestigious accolade and join a community of forward-thinking brands dedicated to redefining customer experience in the Middle East.
Nominations are now open for all organizations based in the region.
Early Bird Pricing : $799 (till 15th September)
Regular Pricing : $999 (15th September – 15th October)
Why Apply
Industry Leadership
The award will highlight your company as a leader in customer-centric practices. This recognition can attract new customers, partners, and investors.
Benchmarking and Learning
It provides an opportunity to learn from other leading brands and adopt best practices that can enhance your customer experience strategies.
Employee Morale and Motivation
Being recognized for your customer-centric efforts can boost employee morale and foster a culture of excellence and continuous improvement.Eligibility
The nominations are open only for organizations based or having a presence in the Middle East.
Tell us about how your brand is putting martech tools to use. We are looking for brand stories about campaigns and pilots that showcase innovative use of analytics and insights, personalisation, artificially intelligence, customer data, omnichannel, conversational tools, marketing automation, social media listening, and such. Contact our team for more information.
You can also apply under 11 industry categories and demonstrate how your CX strategies and initiatives from the past year have impacted business, industry, and culture. For more details, check out Rules and FAQs.
